Resources and Insights

When being a manager drove me to tears…

Many years ago, on a December Thursday at 8:30am I was sitting in a Café Nero for a pre-work coffee with two of my fellow fundraising managers, ahead of a big fundraising event led by my team. I knew my team of talented events managers were going to deliver. I knew I’d personally delivered events on a far larger scale, with bigger budgets and bigger targets before. And yet, I was so stressed as I chatted to my work friends, that I simply burst into tears. Why?

Because I didn’t feel trusted, I felt under scrutiny, I was attempting to shield my team from impending restructure so they could get on and do their jobs, and in that moment my confidence and my calm just cracked.

The good news is I knew what a trusting and creative work environment could feel like  – I’d experienced it before, but its absence here was a shock. I got through that period with the support of my fellow managers (thank you – you know who you are), and with access to leadership development training – not only for what I learnt within it, but for the space it gave me to think, connect with my peers and understand myself better.

I left that role and organisation through that restructure but returned shortly after into a learning & development role where I was not only trusted, but empowered to learn and create, and I thrived. My experience of leading teams through challenge turned out to be an asset, I led on culture change projects, designed leadership programmes and through trial and error and running about 801 internal workshops, learnt to facilitate.

Oh and I also trained as a coach!

Honing my skills by coaching leaders from across the globe – working with clients from different cultures, facing challenges I’d never personally faced, I built on my ability to not only keep up with clients whose subject matter expertise wasn’t my own, but cut through the noise to quickly work out what was really going on for them, and move them forward.

In 2016 I struck out on my own, and the same fellow fundraising manager, who had listened to me sob back in Café Nero, who had always believed in me,  gave me my first assignment – a team coaching job at Charities Aid Foundation, so off I went with my breast feeding pump in my bag, a baby and toddler back at home, and McCanna Coaching was born.

Since then I’ve worked for clients in global banks, government departments, tech start ups, private healthcare and all sizes of not for profits,  providing 1-1 coaching and leadership development which is, I hope, both inspiring and practical, non-judgemental and joyful, because we learn best when we’re enjoying ourselves, and who says work can’t be fun.

Read more about how my experienced as a manager influences how I work today here.

What moments from your work life do you remember teaching you about what’s really important to you?

I learnt that the relationships I have with the people I’m working with are the no.1 thing for me enjoying my job. There can be disagreements and robust debate, but there must be trust.

If you’d like to build a work relationship with me, either through 1-1 coaching or you’d like some leadership development or a workshop for some of your team, find out more here.

LATEST POSTS

Jen McCanna standing outside Sheffield Union Street offices
Regaining the confidence to lead a busy, pressured department
When Andrea came to me, at the back end of 2023, on the recommendation of a colleague, she was coping. Just. She was unhappy, with the pressures of leading a busy pressured department where the stakes are very high, leaking into family life.
Jen McCanna sitting down on red sofa with coffee
Difficult year? Michelle’s story offers hope.
Have you been through a truly horrible period of work that’s left your self-belief in shreds? Worried you’ll never regain your confidence and energy for work? Let me tell you about my wonderful client Michelle and how our work together helped her surf the waves of a rubbish year and come out the other end feeling positive and ready to lead again.
Jen 76
EFT: from 9 to 5 - an introduction to tapping to reduce work stress
Receive a series of free short taps to your inbox.
What Next Wheel
Four ways to crack a tricky relationship
Ever felt stuck in a tricky relationship and the more of the other person you see the more entrenched you become in your opinion that they are, in fact, completely barking mad/uncaring and awful/totally incompetent?
Jen 6
Coaching or therapy? Which is best?
I find myself having conversations with friends or potential clients where we explore what’s needed – is it coaching? Or […]

Subscribe

Receive my Sunday night emails: insight & motivation direct to your inbox

Sign Up
VAT registration 449 7238 54