Welcome to From Frazzled Boss to Inspiring Leader: The Essential Toolkit – a 4 month programme of support, packed full of tools & insight to help you create more creativity and calm in your day, and delivered by me, Jennifer McCanna – Leadership Coach.

You’re a talented manager, yet what’s expected of you in today’s world of work feels like a lot. There’s pressure to deliver, all the messages on all the channels to respond to and it’s getting harder to switch off. On top of this, you are doing your best to support team members to feel included, feel safe and trusted amid all the change, but you’re not really sure if it’s working. You might be experiencing any of these:

  • There’s more friction with other teams than there used to be – when we don’t see each other every day, we fill the gaps with assumptions about colleagues, and your team are doing this a lot
  • Working via a screen can feel exhausting, it doesn’t energise you in the way work used to.
  • You try and create good work boundaries (because -you know – #selfcare) but find yourself logging on at 8pm to answer emails when you should be chilling out on the sofa, going on a run or making time for friends & family.
  • Self doubt is creeping in: you are working hard on those tricky relationships but it’s so hard, sometimes you secretly think about jacking it all in and escaping to a house on the beach.
  • You’re aware that your team have different needs and experience differing challenges, based on who they are and their work and life experience, but knowing what to do with that, as the boss, feels overwhelming.

You’re a talented professional and  you need a way of refuelling your tank. But not just that, you want to find ways of managing work and work relationships that take away some of the stress. It’s not just about the work you to do stay energised and well outside work (though that’s important too) we want to address that worry or overwhelm that creeps back in when you log back on again. From Frazzled Boss to Inspiring Leader: The Essential Toolkit will provide you with practical approaches which will have a dramatic impact, which you can put in place straightaway.

Previous participants report:

  • Conversations that previously felt tricky are transformed,  just from making a few tweaks to their approach
  • Increased confidence in influencing senior stakeholders  – understanding how to position your ask so it lands
  • More space to think and be creative
  • Tools to support calm no matter what challenges come their way

New for 2024, we have included:

  • Approaches, tools and discussion to help you have the conversations you need to have to ensure all your team members feel included and able to thrive at work, including to support you as you lead a neuro-diverse team (NB all teams are neuro-diverse!)

The Essential Toolkit is an introduction to, and chance to practice, some core leadership skills and approaches such as coaching and influencing. We also explore a range of tools to manage your energy and de-frazzle your life as a leader.  It is designed to be as affordable as possible at just £695 + VAT (or 4x monthly payments of £173.75 + VAT) for 4 months of support or £495 + VAT (or 4x monthly payments of £123.75 + VAT) if you work for a charity or not-for-profit


*NB Whilst within this programme I use all my experience to create a space that feels safe and spacious enough for you to explore what being an inspiring leader looks like for you, based on your experience of the world, if you want to go deeper on the challenges that are unique to your circumstances, experience and background, and the people you manage, and you’d like tailored support that’s bespoke to you, then it sounds like what you’re after is 1-1 coaching, which you can read all about right here.

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  • 5 x 90 minute online workshops place approximately every 3 weeks, space to breathe, reflect, allow inspiration in and connect with fellow leaders & managers going through similar stuff. You’ll gain new insight and get a chance to practice your coaching and listening skills with each other (don’t worry – nothing scary and no role plays here!)
  • Five short video-based modules in bite size chunks, so you learn all about skills like coaching, or giving feedback, in an engaging way at a time that suits you.
  • Recommended activities to add real impact to your leadership, such as support to have a conversation in a certain way and reflect on the impact.
  • A 30 minute call with me at the end of the programme for you to use how you want – coaching on a tactical issue? To deepen your understanding of the content that felt most relevant to you? It’s amazing how much we get done in 30 minutes!

If you engage with the exercises and techniques we start using together, you will leave feeling motivated, supported and energised, with a tool kit full of approaches you can use to inspire your team, and motivate yourself.

You’ll also have had time to practice these approaches – your confidence & resilience as a leader will soar. The only way is up!



From Frazzled Boss to Inspiring Leader: The Essential Toolkit is available for £695 + VAT (or 4x monthly payments of £173.75 +VAT) or £495 + VAT (or 4x monthly payments of £123.75 +VAT) if you work for a charity or not-for-profit.

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In the online modules I will lead you through my 5 step framework to focus on skills and approaches you can put into practice right away.

  1. Creative. We’ll start by exploring the neuroscience behind creating a positive work environment and how you can unlock your creativity and that of your team.
  2. Coach. It’s not always appropriate to coach but if you want to empower your team to come up with their own solutions, freeing up your time to be creative and strategic, coaching skills are essential.
  3. Confident. Discover what makes a high performing team and how to choose the right approach for each of your team members so you have a positive conversation.
  4. Calm. Learn how to prepare to have those difficult conversations about performance or behaviour, including insight into what’s really going on for the other person, and create your own plan for staying calm in the moment, even when emotions are running high.
  5. Communicator. Great leadership starts with self-awareness so we’ll use the Emotions & Behaviours model to start looking at what drives you at work, and might be driving your team members and senior stakeholders. That way, you can choose to communicate in a way that stands a great chance of being heard.


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The five live sessions will combine practical tools with inspiring content and connection. I’ll combine coaching exercises, small group conversation, chance to practice your skills, and space for you to plan for and commit to actions that will de-frazzle your days. This is what we’ll focus on:

  • Session 1: We start with some practical tools to support you to manage your energy and your workload and we create an inspiring vision for you to work to, with steps to help you get there.
  • Session 2: Boosting your listening and questioning skills so you can coach effectively, plus more on managing our energy and how it boosts our resilience
  • Session 3: How we build trusting, supportive work relationships as well as boundaries, boundaries, boundaries – you’ll create one and practice communicating it
  • Session 4: Say hello (and learn how to wave goodbye) to that inner critic who gets in the way of you being that confident, calm leader. Leave with increased self belief and some tools to manage the stress in the moment including an introduction to emotional freedom technique (EFT or tapping)
  • Session 5: Focusing on your communication style via the Emotions & Behaviours at Work model, and start using it to influence like a pro.

I’ll be sharing a wealth of tools so you can focus on the specific parts of your job you find frazzling. You’ll leave feel listened to, calm and ready for anything.

All live sessions will take place 1230-2pm UK time on these dates: 17 September, 8 October, 22 October, 5 November & 26 November. If you need to miss a session, the key parts will be recorded and uploaded to the online module portal for you to listen and reflect when works for you.


From Frazzled Boss to Inspiring Leader: The Essential Toolkit is available for £695 + VAT (or 4x monthly payments of £173.75 +VAT) or £495 + VAT (or 4x monthly payments of £123.75 +VAT) if you work for a charity or not-for-profit.

Neil Kirkman

I love the bite-sized video based approach to the Inspiring Leaders programme. I can fit the learning into my busy schedule and it allows me to try things out between our group calls. Talking through my leadership challenges with the other members has been so beneficial – much more than I anticipated.

Leader of Technology Strategy, Financial Services
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Joining this course is one of the best things I have ever done. It has allowed me to explore leadership challenges in a safe space with like-minded managers and find ways to overcome these issues together and then take back to the ‘remote’ office a clear vision forward for both myself and my team. Having access to Jen and the wonderful resources and videos throughout the course enables you to have the best of both worlds in terms of theory and the ‘why’, along with the practical skills of ‘doing’ the coaching. For any manager that needs to hit the reset button and get back on track again this course is a must.

Marketing Manager, Healthcare sector
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Jen's programme was a great first entry into the world of coaching for me. It really taught me to ensure I carve time out for myself to ensure I can refill my tank and be there for my team. I didn't think I would pick up as many useful tricks and tips as I did, and I look forward to putting many in action as the year progresses!

Inspiring Leader
Summer 2021 cohort
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