Resources and Insights

Does your team need an email charter

Many of my leadership coaching clients cite email overwhelm as a key source of their stress. Not only that, but in an organisational culture which equates being on top of your emails with effectiveness, it can impair their ability to focus on what really matters.

I did some work with a management team of a small organisation recently, a team where each member wears a few different hats, and juggles an awful lot of disparate responsibilities. We used an email charter to help them make some agreements about how and when they would use email, in order to get things done more efficiently as a team.

Check out this McCanna Coaching sample team email charter Feel free to use it with your own teams. My suggestion is to start small e.g. with your own operational or management team, then use any success stories to engage others around your organisation to sign up too.

How many times have you sent an email and assumed that the minute you hit ‘send’, the recipient had read and absorbed all the information you sent? How many times have you looked at your inbox and wondered how you’re going to prioritise what to action first? 

I truly believe that following some simple guidelines can help us manage our expectations when sending emails, and avoid overwhelm when receiving them.

Good luck! Let me know how you get on.

LATEST POSTS

Jen McCanna image with friend drinking coffee
Coaching Secrets you don’t often hear about
I’ve been an accredited coach with the ICF since 2013. Since then I’ve added career coaching, team coaching, Emotions & […]
Jen 76
4 Brain boosts for 2024
Until the last 12 months or so I was one of those people whose default setting was glass at least […]
Team away day/workshop
What I learnt from David Beckham and Hungry Paul
If I were to host a leadership book club, I wouldn’t include any books on leadership. That’s because there are […]
Leadership Workshop team meeting
3 Team Away Day planning pitfalls
Back in the heady pre-pandemic days, team away days were a chance to shift to a new environment, look at […]
Jen McCanna in orange top
Would you like some Space to Think?
Are you craving space to think?‌ Have you had a busy year? I have and here’s why: Over Christmas a […]

Subscribe

Receive my Sunday night emails: insight & motivation direct to your inbox

Sign Up
VAT registration 449 7238 54