Leadership Coaching

The challenge facing leaders today are many and varied – complex and ever-changing contexts, navigating internal and external politics and delivering ever ambitious targets. In leadership coaching I focus on overcoming blocks and challenges by building emotional intelligence, capacity and confidence to exceed expectations when operating at the highest levels.

Primarily working with directors and heads of department,  I get results for organisations working at all levels, from new managers to executive coaching for CEOs.

A programme of coaching will usually last for 6 sessions and can include, as appropriate:

  • A three-way conversation with the sponsor (client’s line manager or HR business partner) to discuss and agree objectives and discuss how we will measure value back to the organisation
  • Where existing feedback processes do not exist within the organisation, gathering stakeholder feedback to inform objectives for the coaching programme.
  • 90 minute coaching sessions via Skype or face to face (a blend of the two is often practical)
  • Ad hoc support throughout the programme, via email or phone, where needed.
  • Evaluation at the end of the coaching programme, which may include gathering feedback on changes seen, examples of new ways of approaching challenge, decisions or other impact directly attributed to the coaching support and the client’s and sponsor’s own feedback on the impact that the coaching has had.


I am an accredited facilitator of the EBW diagnostic. EBW stands for Emotions and Behaviours at Work – a very powerful tool which enables individuals to see how they typically work within a range of key competencies known to be indicators of successful leaders. I have used this to great effect with clients new into senior roles, where they are required to behave in a different way, and where they may need to build upon existing competencies. You can read more about the model here.

You may like to listen to me talking about leadership development and what is involved in leadership coaching on this podcast, part of the Cracking Charity Chat series.

Please get in touch using the form below to arrange a time to discuss a leadership coaching package to suit your challenges, objectives and budget!

Coaching has helped me focus on key organisational challenges that I need to respond to, and how best to mobilise my resources and influence to support change. At the same time it has helped me to reflect on my own personal and professional journey, and the kind of role/s I should be playing both now and in the future. I’ve found it an invaluable source of insight, peer support, and reflection – and I know it has improved my performance as a leader and manager.

Patrick Proctor

Regional Director, VSO

Jen’s coaching has particularly helped me understand my management and leadership style and have the confidence to stay true to it. She’s also supported me in making difficult decisions and her coaching enables me to come up with practical steps to overcome challenges.

Jude Sadler

Head of Research and Project Information, Action Aid

I have turned to Jen at various points in my career and she has always responded with unwavering support delivered in a way that has enabled me to help myself and become a much more resilient professional.

Jenny Fernando

Director of Finance & Resources, Breast Cancer Care

Working with Jen as my coach has made an incredible difference in both my personal life and career.  Before I was a sceptic about the value of personal coaching but now, I am a convert and recommend Jen to my friends.


Country Director

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